Customer Help
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
All our orders leave on an overnight service, If ordered before 2:30pm you should receive it the next day.
Please email us immediately to update or change your shipping address.
Once shipped your tracking number will be logged in our system, please log into your account to check your status.
No, we never see your credit card details, our payment gate way is securely suppled by Payment Express (Windcave)
Yes, all our prices on our website are shown including NZ GST.
We only ship with in New Zealand, sorry for any inconvenience.
We will package your items as required, sometimes this means we will send multiple packages
If you need to swap an item
Returns and Exchanges
Please contact us immediately and we will resolve the issue.
Please contact us immediately and we will resolve the issue.
Drone Depot
177 Parnell Road
Parnell
Auckland 1052
Please us the form on this website, or email us at sales@dronedepot.co.nz
Please email us immediately to update or change your shipping address.
Yes, no problem at all. Please email us immediately.
100%, please contact to arrange this.
