NOTE: ALL REPLACEMENTS WILL TAKE 3 – 4 WEEKS FROM THE TIME YOUR CLAIM IS RECEIVED.
CARE REFRESH IS A NON-REFUNDABLE AND NON-RETURNABLE ITEM, ONCE CODES HAVE BEEN SUPPLIED THEY CAN NOT BE RETURNED.
Provides two replacement units for an additional charge as per the table below. The Care Refresh 1-year Plan lasts for one year from the date it is bound to your product, and covers for accidents such as water damage or collisions, letting you fly with peace of mind.
DJI Care Refresh 1-Year Plan
Number of Replacements : 2
Number of Flyaway Replacements : 1
Replacement Fee : $279.00
Flyaway Replacement Fee : $559.00
Extended Warranty Period : Official warranty is provided during the validity period
Support Renewal : Renew 1-Year Plan up to twice
DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:
Brand new and un-activated product.
Aircraft or gimbal activated within the last 48 hours.
Handheld device activated within the last 30 days.
*If your craft has been activated for over 48 hours, follow the instructional guide linked below to verify your craft is in good working order and still eligible for DJI Care Refresh.
Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
If you have a DJI Care Refresh activation code, click here to bind it to your aircraft.