Features
Provides two replacement units for an additional charge as per the table below. The Care Refresh 2-year Plan lasts for one year from the date it is bound to your product, and covers for accidents such as water damage or collisions, letting you fly with peace of mind.
| DJI Care Refresh 1-Year Plan | ||
| Replacement Service | Number of Replacements | 4 |
| Number of Flyaway Replacements | 2 | |
| Replacement Fee | $135.00 | |
| Flyaway Replacement Fee | $426.00 | |
| Extended Warranty Period | Official warranty is provided during the validity period | |
| Support Renewal? | Not Available | |
Please Note:
DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:
- Brand new and un-activated product.
- Aircraft or gimbal activated within the last 48 hours.
- Handheld device activated within the last 30 days.
*If your craft has been activated for over 48 hours, follow the instructional guide linked below to verify your craft is in good working order and still eligible for DJI Care Refresh.
Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
If you have a DJI Care Refresh activation code, click here to bind it to your aircraft.
CLAIMING CARE REFRESH
Drone Depot will handle the entire DJI Care Refresh replacement process, which is as follows:
- Request a Care Refresh replacement by emailing Sales@dronedepot.co.nz
- Delivery of damaged item* – please get the damaged item into us here at Drone Depot,
If you are unsure of the address please contact our team or use the address on our Contact Us Page - Product assessment by our technicians – upon completion, we will select the cheapest option to either have your product repaired or replaced under your DJI Care Refresh policy. Please advise if you would like to have your product replaced even if a repair is cheaper.
*We do require your product to complete the DJI Care Refresh process.